A label describes a completed review
Professionals, Content Creators, and Guides rely on different kinds of knowledge. Their public labels therefore describe different evidence and different boundaries.
Review helps users understand a provider’s identity, role, relevant credentials, and service scope. It is a meaningful input when choosing whether a service fits their situation.
The provider remains responsible for the consultation. Review does not make moned the consultation provider or guarantee a particular result or every statement made during a consultation.
The three review labels
Credential reviewed
Professionals
Reviewed: Applicable credential or licence evidence and the scope relevant to a proposed professional capability.
Boundary: It is not a guarantee of outcomes or permission to work beyond the capability and location that were reviewed.
Profile reviewed
Content Creators
Reviewed: Profile ownership and evidence relevant to the focused educational or specialist knowledge being offered.
Boundary: It does not convert educational content into regulated advice or endorse every public statement by the provider.
Experience reviewed
Guides
Reviewed: Profile information and evidence relevant to the lived experience or local context described in the service.
Boundary: It does not make lived experience a professional credential or authorize regulated advice.
How review works
- 01
Choose the provider category
The provider selects the category that matches the basis of the guidance they intend to offer.
- 02
Submit relevant evidence
The review asks for evidence appropriate to that category and proposed capability.
- 03
Review scope and public claims
An authorized reviewer assesses the evidence, capability, location, and language that will appear publicly.
- 04
Publish the precise label
The public profile shows only the label that matches the completed process.
- 05
Keep the record current
Changes to evidence, scope, or public claims may require another review.
What no label means
- A guarantee of a particular outcome.
- A blanket endorsement of every statement or service.
- Government identity verification by default.
- Permission to provide regulated advice outside an approved capability.
- That moned authored the provider's consultation.
Questions or concerns about a label
If a profile or service appears misleading, use the private conduct reporting route. Read the Expert standards for the responsibilities that continue after review.