Provider Terms

These terms apply when an expert creates or manages a provider profile, offers a service, receives a booking request, or becomes eligible for a paid transaction through Moned. They supplement the Terms of Use and the transaction record shown at checkout.

Where checkout identifies you as the underlying supplier, you contract with the customer for the identified service. Moned acts as a disclosed marketplace and collection agent, unless the checkout record identifies a mandatory jurisdictional override.

You authorize Moned and its payment processor to collect the customer payment for that booking. To the extent the payment is successfully received for the identified booking, collection through Moned discharges the customer’s corresponding payment obligation to you, subject to a valid refund, dispute, reversal, statutory deduction, or correction.

You must keep your legal name, residence, establishments, performance locations, business status, tax identifiers, registrations, beneficial-owner or reporting information, service classification, and regulated status accurate. Material changes and annual reconfirmation may trigger review. Missing, expired, invalid, or conflicting information may block transactions independently from payouts.

You remain responsible for taxes, registrations, invoices, returns, licences, and professional obligations assigned to you by law or the finalized transaction record. Moned may calculate, collect, report, withhold, or deduct an amount where law or an approved corridor policy requires it. Moned does not provide personal tax advice.

Where the checkout record and approved corridor permit it, you authorize Moned to create and make available invoices, credit notes, settlement statements, withholding certificates, or seller statements on your behalf using your verified information. You must review material errors promptly. Corrections preserve the original record and use linked reversals or replacements.

The booking record identifies the customer amount and Moned commission. Your settlement may also reflect an approved refund, discount allocation, dispute, transfer reversal, withholding, or correction. A payout requires a finalized settlement and a positive payout-eligibility decision; an accepted booking does not guarantee immediate payout.

Moned may collect, verify, retain, correct, and report seller information and transaction amounts under applicable platform-reporting rules. You must respond to required reminders. Where law requires restriction for missing information, Moned may suspend new transactions or payouts until the issue is resolved through the governed process.

Only an effective entry in Supported Transactions can make a paid provider corridor available. Discovery or registration country choices are not transaction authorization. Regulated, clinical, creator or intellectual-property, educational or event, and location-dependent services may require separate approval or remain excluded.

Contact support@moned.ai for a profile, document, settlement, or reporting correction. Do not send complete tax identifiers by ordinary email.